Privacy Policy
Your privacy is important to us. This policy explains how Morela Hair collects, uses, and protects your personal information.
Introduction
Morela Hair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or engage with our services. Please read this privacy policy carefully.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or make a purchase
- Subscribe to our newsletter or marketing communications
- Contact us with inquiries or customer service requests
- Participate in surveys, contests, or promotions
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and click patterns
- Referring website and search terms used
How We Use Your Information
Order Processing
To process your orders, arrange shipping, handle payments, and provide customer support related to your purchases.
Communication
To send you important updates about your orders, respond to your inquiries, and provide customer service.
Marketing
To send you promotional materials, newsletters, and special offers (with your consent where required by law).
Improvement
To analyze usage patterns, improve our website functionality, and enhance our products and services.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information when we believe disclosure is necessary to comply with law, enforce our site policies, or protect our or others' rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Your Rights and Choices
Access and Update
You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.
Marketing Communications
You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us directly.
Data Deletion
Subject to certain legal and contractual restrictions, you may request that we delete your personal information by contacting us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand site usage
Marketing Cookies
Used for targeted advertising
International Data Transfers
As we operate internationally and serve customers worldwide, your personal information may be transferred to and processed in countries other than your own, including China where our company is based. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Children's Privacy
Our services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification (if we have your email address)
- Providing notice through our website or services
Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights regarding your personal information, please don't hesitate to contact us:
Morela Hair
Response Time
We aim to respond to all privacy-related inquiries within 30 days of receipt. For urgent matters, please mark your correspondence as "Urgent Privacy Request."
Questions About Our Privacy Practices?
Our commitment to protecting your privacy is just one way we demonstrate our dedication to your satisfaction and trust.